Whirlpool refrigerator under warranty for service charging
I purchased whirlpool refrigerator 7 months back on amount Rs 11000.now it's not cooling . whirlpool service center person asking amount 7500.i complained to nch here on the date 18/07/20 but no reply from anywhere.please help me.i am facing this problem from more than one month.please tell me next step we can do here. more
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You find whirlpool twitter id and post your problems, most of the times, genuine problems get resolved. more
Jul 27
Issue them a Regd. notice A/D addressed to the company as appearing in the warranty letter and mark a copy to the local service Center. If no response is received within 15 days, you can lodge a complaint in the Dist. Consumer Forum for redressal. more
Jul 27
Write to the customer care of the company about the matter. Tell them about the course of complaint to customer court if no action within a week more
Jul 26
Mr. Bablu, For your complaint the service personnel attended and they have demanded Rs. 7,500 / . If it is during the Guarantee period the company should rectify or replace .Did the service person who demanded know that it has a guarantee period . What is the period of Guarantee mentioned in the card . Send a detailed complaint by e-mail to the company customer care with all details , purchase receipt and Guarantee period. There will also be a toll free number which will guide you .Give 10 days time then approach the Consumer Forum . more
Jul 26
Bablu ji hope you have the copy of the documents or atleast the numbers , which will be proof of purchase and Guarantee . How was the payment made by card ? more
Jul 26
Actually i have given bill and warranty card to technician and mail to head office also.but they are blaming me for manual puntured freezer but it was automatically crack in freezer box .they are asking to pay for compressor, freezer box and gas filling charge amount 7500 of freeze cost 11000. more
Jul 26
