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Dept. of Consumer Affairs (Government of India)

Service Charge Advisory

Attached please find notification issued on Service Charge.

You may save this in your mobile phone for ready reference. more  

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Gopabandhu Mohapatra
It needs to be implemented properly and to be enforced by the government officials. more  
RAJESH SHUKLA (Professor)
Thanks. I will be grateful if you kindly let me know the status of my ....complaint sent a long time ago I requested to lodge a complaint with National Consumer Forum on 30 Jn. 2017. the docket no. 144270 which was updated on 21.02.2017... That's all...no response after that. May I earnestly request you for your help...or I should surrender and accept the defeat? Sent from Outlook ________________________________ From: Dept. of Consumer Affairs (Government of India) Sent: Friday, April 21, 2017 8:04 PM To: rajesh_guddu@hotmail.com Subject: New post "Service Charge Advisory" in [Connected Consumers] more  
Kothandapani Anbazhagan (No)
It is very good Information for Hotel goers I have to shared Face Book more  
Viswanatha Srinivasan (None)
I want to share once again my experience. Pl. donot mind. I brought my concern to IRCTC thru several mails and also to Email of Complaints. But no response, except pl. provide more information. You cancel your ticket, you swipe your card, the amount is credited to you account automatically. In my case I made a cancellation in December in Kolkata, swiped my card, its more than 4 months, I have yet to receive my credit for the refund. Each time, I send all details of PNR and other details of my journey fully, as shown in cancelled ticket, and everytime, IRCTC say information not sufficient. Is there any Logic askng for more details. When you swipe the card, after cancellation, the amount should automatically go to your account. Its four months, can you believe this. What do you want to say to this???? more  
Viswanatha Srinivasan (None)
I agree. Service charges only by customers willingness. If you are satisfied with the service and you feel like, you can. Otherwise, no. It should not be mandatory. more  
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