I too had a very bad experience with Airtel. I have a dongal 4G connection. Recently, on the very first day of the month, I got a message from them saying that I had used the entire 3GB quota which is unbelieveable, that too on the very first day of the month. Besides, the speed of 4G which they promised and charged for, never happened. I am going to dump the dongal on their face.

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Follow Mr. Sanjay Narula"s words and approach TRAI (Telephone/Telecommunication Regulatory Authority of India,) New Delhi.
Dump it go to an nearest Airtel outlet and get the signature of the personnel on the letter saying you want to give it away. scan the letter and send an email to Airtel. Even after that if they charge then escalate
You can dump it but they will go on charging you until you disconnect it officially. Lodge an official complaint, ask them to disconnect and then seek advise as suggested by Mr. Manjul Halder.
Dump it, very sensible. I like such abrup act to the prologed paper work and hearings.
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