Dark Pattern issues with UPI/Wallets

Since the pandemic, the adoption of UPI as a payment mechanism has drastically increased. Various platforms are using different incentives to attract and retain consumers. However, at times, platforms mislead consumers through advertising that claims cashbacks which are not real cashbacks but just a chance to win one.

With this post, we seek your inputs on any manipulative practices or dark patterns you have observed from the UPI/payment platforms you generally use. These can range from misleading ads to hidden charges and everything in between would like to seek your inputs on all issues that you have experienced.

more  

View all 209 comments Below 209 comments
A couple of years ago, we used to get some cash back. However, its virtually dried up now and the incentives on offer are mostly click baits / bogus. They try to push all kinds of things and make it appear like a benefit. there uis hardly any useful offer. more  
I am using G-pay for convenience and ignore the scratch cards offered after every payment. more  
online payment channels offers like what Batha mentions and it is irrelevant because we will never use them.We need to be careful in using this more  
Yes, Gpay and Paytm both advertise cashbacks/gift cards, but the gift cards given are for items that I never will use and they know that cause they monitor my payment pattern to which vendors I buy items from. However I choose to pay thru these UPI platforms because of convenience and not fir gift cards or cashback. more  
UPI has no major issues except that you can't cancel an account easily if there is a standing instruction...it should further encourage to remove paper currency above Rs 100 by not charging any platform fee which occurs with some merchants/intermediaries more  
Post a Comment

Related Posts

    • Health insurance premium increase

      The reliable Indian Express paper is quoting our circle survey and saying that health insurance premiums for 52% people who have personal policy have risen by 25% or more in last 12 months.

      By Neelima Verma
      /
    • deteriorating services of health insurance services.

      This is really a true picture of current scenario. Despite increase in premium amount continuously in ;ast 2-3 years after covid, service standards have drastically gone from bad to worst by these ...

      By Alok Khullar
      /
    • Plight of health Insurance claimants

      I must complement localcircles management and members for being the most effective media in the country to quantify public plight on various issues and bringing it out. The attached sto...

      By Aditi Gupta
      /
    • Average temp going up by 5-8 degrees

      See attached friends. Average summer have gone up in India by 5-8 degrees in last 5 years. Like this we will have 50 degrees in Delhi soon. This is climate change for us.

      By Sudesh Rai
      /
    • Why households are facing squeeze

      The most important parameter for judging any government is the inflation vs. increased incomes. A study was conducted in Maharashtra on the cost of making two thalis in 2019 and 2024. The data used...

      By Reeta Kumar
      /
    • Covishield Astrazeneca has a problem

      AstraZeneca, for the first time, admitted in its court documents that its Covid vaccine can cause rare side effects, paving way for a multi-million pound legal payout, The Telegraph reported on Sun...

      By Ruchika L Maheshwari
      /
    • Elon Musk mocking India

      Musk canceled his visit to India "because of a busy schedule." He arrived in China today but could not find time to fly five hours southwest. Despite having 1/6th of the world's population, India i...

      By Shivani Khiste
      /
    • Need this flight cancellation reform

      LocalCircles has been doing phenomenal work in the area of aviation reforms. In fact its the only hones public voice out there. Even many newspapers dont cover public issues with airlines.

      By Rajesh Suri
      /
    • No confidence in food regulators

      The LocalCircles survey on food safety was nicely carried here in Kolkata by Telegraph and it makes it clear. FSSAI and state food departments are failing the people.

      By Shikha Mantri
      /
    • ICICI mobile app is compromising data

      Several users have reported being able to view other customers' ICICI Bank credit cards on their iMobile app. Since the full card number, expiry date, and CVV are visible on iMobile, and one can ma...

      By Sudesh Rai
      /
    • Govt acts against seat fee extortion by airlines

      Super excellent work LC and great to see this clip I received in one of the groups of LocalCircles work getting recognised on the issue on NDTV. Children under 12 now have to be seated with parents...

      By Sarita Ravichandran
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)