Consumer Pulse on Service Charge

Consumer Circle members:

Below is the consolidated consumer pulse on the issue of Service Charge based on your participation in polls and discussions. The same is also being shared with print/tv media

http://bit.ly/servicecharge-consumerpulse

http://bit.ly/localcircles-ht-servicecharge

If you have thoughts on way forward, esp the implementation, please share and the same will be shared with Department of Consumer Affairs so actions can be taken. more  

View all 23 comments Below 23 comments
In one case a seller selling through amazon charged much more than the MRP shown on the book; it looked as though it was a used book. I returned the book 11 Jan and I am yet to get the refund. more  
Service charges are nothing but a way to increase the profit by more then 10%. If customer wants to pay tips to staff it shall go directly to staff ,not to finance the business. I also have to argue at Pizahut, they want to pass it as govt duty. more  
Public feedbacks are certainly a positive step that the current BJP Govt has brought in. But please remember that "Kon Baneka Crorpati" cannot be won by answering questions from public feedbacks. Govt should have its own policy framework and the feedbacks should only be considered as the public feelings. Assuming that a 10% service charge is accepted and introduced what actually does it mean to the public. Do the Govt is going to define the services to be provided against which the restaurants can levy the service charge? Do the employer limit the salary of the service providers in the restaurants on the service charges collected only? I am bit confused what actually the agenda is? Thanks more  
The beaucracy mindset have not changed If proscribe laws and regulation is there how can the Bapus behave in this matter. Indian disciplinary Code relating to Bapoos conduct need to be revised and made public as we have in UK more  
My point of View Service charge is also like Bribe!!! more  
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