CCPA Formation Dates and why no consultation
Can Consumer Affairs please advise what is their progress on formation of CCPA. Please conduct consultations with us on structure and responsibilities of CCPA. If it is a body for consumer protection, it should be structure based on consumer inputs. Not based on what someone in higher offices thinks it ought to be.
The new CPA envisages the establishment of Central Consumer Protection Authority (CCPA), which will be headquartered in New Delhi, though it could have regional offices across the country. This body will perform multiple roles – it can investigate into cases (equipped with its own investigation wing), it can pass necessary orders against offenders and it can also advise as regards best practices. In fact, even advertisements, which were previously regulated by the self-regulatory body of Advertising Standards Council of India (ASCI) will now be under the purview of the CCPA. More pertinent, however, and perhaps a red flag for businesses is that the CCPA can take actions on its own, without a complaint being filed by any consumer, in case it feels that the rights of consumers as a class/public interest is being impacted. The CCPA is set to fight battles on behalf of the consumers, an added reason for business to be cautious and compliant. Also, should it deem fit, the CCPA can also notify other regulators (e.g. Competition Commission of India, Trai) who may also be concerned about the relevant issue and vice versa, i.e. the CCPA may initiate action under the new CPA should the product-specific regulator initiates action against manufacturers / service providers. more
The new CPA envisages the establishment of Central Consumer Protection Authority (CCPA), which will be headquartered in New Delhi, though it could have regional offices across the country. This body will perform multiple roles – it can investigate into cases (equipped with its own investigation wing), it can pass necessary orders against offenders and it can also advise as regards best practices. In fact, even advertisements, which were previously regulated by the self-regulatory body of Advertising Standards Council of India (ASCI) will now be under the purview of the CCPA. More pertinent, however, and perhaps a red flag for businesses is that the CCPA can take actions on its own, without a complaint being filed by any consumer, in case it feels that the rights of consumers as a class/public interest is being impacted. The CCPA is set to fight battles on behalf of the consumers, an added reason for business to be cautious and compliant. Also, should it deem fit, the CCPA can also notify other regulators (e.g. Competition Commission of India, Trai) who may also be concerned about the relevant issue and vice versa, i.e. the CCPA may initiate action under the new CPA should the product-specific regulator initiates action against manufacturers / service providers. more
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SIR , It is proposed to have a public meeting on CCPA Preferably in north, south, east, west ,central region. After getting input from the public the further step needs to be initiated. It must have quasi judicial,/powers . more
Jan 31
GOI must take customer/consumers advice ( after all customer/consumer is he KING) to form CCPA and its action plan/guidelines. more
Jan 27
WhenCCPC and other bodies announced earlier and formed, are non starters, I doubt, how THE CPA is going to function more
Jan 27
At least by writing in this forum, the Govt. will notice someday in future the inadequicies of their laws. more
Jan 26
