A SCAM

A scam, it cannot be called anything else, is being operated by companies claiming that they will supply medicines online. I have been trying to have a critical medicine sent to my sister in Jabalpur. I have the medicine with me but courier services are inoperative so I am not able to send them I, therefore, got in touch with an online operator "img "which advertises itself as "India's most trusted health app" We were informed that the order was accepted and we made the necessary payment. We were assured that the medicines will reach their destination within three or four days. Three days later we were informed that the order had been canceled. This was the experience we had with yet another similar online company. Both the companies have accepted payment but have failed to deliver. This is not only a scam but a very unethical practice, especially when life-saving medicines are concerned. One would expect that the order once place and accept plus payment received should make it obligatory on the service provider to make delivery. This is what all ethical companies do. I am not the only one who has suffered this fate there are several others. Time the Authorities take note of these practices and check this swindle more  

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There is a body "National Pharmaceutical Pricing Authority" Their functions are : To implement and enforce the provisions of the Drugs Price Control Order (DPCO), 1995/2013 in accordance with the powers delegated to it. ... To monitor the availability of drugs, identify shortages, if any, and to take remedial steps. So regarding the margin one has to deal with the DPCO Authorities. more  
I agree with above suggestions. But there should be someone to have a watch or can question the company on their pricing policies. We see in Pharma Medical Stores are offering up to 20% rebate. If that is so then at what price Medical Stores are getting Medicines? more  
I agree with Jayakumar Daniel that there should not be Govt. involvement in price fixing. But general guidlines can be issued by govt. It should be applicable to all products and so needs deeper understanding of costing and pricing. An expert panel can go into this and suggest the general guidelines. more  
The government should give guidelines for M.R.P. Fiixation for various catagory of Products. Then keep their eyes open to check if there are any anaomally in the price fixation by the Pharma players. Government representative needn't sit in the Panel . it will be like putting a spoke in the functioning or will lead to other practices. more  
This issue raises the basic question about fixing MRP. While fixing MRP in any organisation there should be a Govt representative on the panel. Input cost and profit should be calculated and then only MRP must be fixed. There is no sense in just Grumbling. more  
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