Hathway Broadband

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Hathway is a cable broadband ISP and it claims to have the fastest speeds and the best service in Pune.
1.00 / 5 1 Reviews
Pune
Ramkrishna Paramhans Nagar, Kothrud, Pune, Maharashtra, India
1.001
1.00
I'll start with a warning, "Do not go anywhere near a Hathway Product".

I have been using Hathway's broadband for a over a year now, so I think I am pretty qualified to rate their service. The first problem with Hathway is their customer service is absilutely pathetic and I'm being very polite about it. The so called engineers who work for Hathway are very rude and uncooperative.

I pay 5k per month for a business plan of 50Mbps, because I work from home and need big bandwidths. For the past 2.5 months I am getting speeds below 1Mbps. I raise a new complaint almost every week and get told that the issue will gt fixed in a week, but as you can guessed it's a blatant lie. I have tried calling the nodal officer, but the number mentioned on the website doesn't work and my emails do not get a reply either.

SO basically I have paid 15k in the past 3 months for speeds of below 1Mbps and a pathetic customer support. My advice do not use Hathway's broadband ever, even if it's your last option.

Related Ratings

I was using Hathway internet at our residence at Goregaon. I had taken quarterly subscription for the same. When we shifted to Thane, I had given request to disconituation for the same and requested them to pay me balance amount as well as Router deposit amount of Rs. 1000/- paid by me. They instructed me to return their mode as well as other necessary things to their nearest branch which is Dalamal Tower for me. I had submitted everything and taken GRN from them. I had called their call centre and given the GRN no. to them. They said within 90 days you will receive your refund. But now almost 6 months have passed I have not received my refund from them. whenever inquiring with their call centre they are giving me new request no. and said we will proceed your request. When I enquired with Dalalmal tower office they are saying they have not received my goods means the employees working under that roof is not trustworthy or company is not trustworthy.
2.60 / 5 6 Reviews
Dalamal Tower, Free Press Journal Marg, Nariman Point, Mumbai, Maharashtra 400021, India
GTPL Hathway (Old name as Gujarat Telelink Pvt. Ltd.)
3.00 / 5 4 Reviews
Ahmedabad, Gujarat, India
Speed never improves despite shifting to higher speed Plan.
1.33 / 5 4 Reviews
Gariahat, Kolkata, West Bengal, India
This provider from Delhi provides services of Cable TV and Internet Broadband services in our NCR ( Ghaziabad ) area , having it`s head office in Mumbai .
1.00 / 5 4 Reviews
Ghaziabad, Uttar Pradesh, India
YOU Broadband claims to be a category ‘A’ ISP and India’s first ISO accredited broadband service provider. It's other claims are that it is One of the leading independent ISPs in India and that they offer high speed Internet and voice services As a part of its growth plans, YOU is rapidly expanding its presence in other cities across the country.
1.67 / 5 3 Reviews
YOU Broadband India Pvt. Ltd. 107 Zenith Complex, Tanajiwadi Road, Opp Kris
dear customer

we are providing all dth sales and service at your door step

same day activation
tata sky
airtel digital tv
videocon d2h
sun direct
dish tv
hathway

we are dealing airtel postpaid corporate cug sims and broadband new connection postpaid datacards also provided
call:9642893399
2.33 / 5 3 Reviews
Padmarao Nagar, Hyderabad, Andhra Pradesh, India
They offer Cable Tv and Internet services in Chembur area.
1.00 / 5 2 Reviews
Chembur, Mumbai, Maharashtra, India
I have subscribed for 3 months from Hathway broadband bangalore. I have used internet only two weeks. Unfortunately, I shifted my house to other location. So i requested to shift the connection, the connection guy said "no connection in this area" to Hathway, but upstair tanent and neighbours using hathway only. He hasnt come and check but given the wrong report. I asked atleast to refund 2 months amount (Rs.2600). After that i informed to customer care, they directed me to terminate the connection. I have handed over the modem also. Within 15 days you will get the refund for 2 months, they said. But still i havent get the refund amount and also not giving connection. Each day i calling customer care and asking about the refund but there is no benefit. Each time they also creating a high priority service request id to the billing department but i didnt get any feedback or resolution related to this. Below are the details :

Name : Saravanakumar G
Registered Mob No : 7598532330
Registered email : sathyakasc@gmail.com
Acc No :1113266934

I raised complaint on 18th, 21th, 27th july 2016, 3rd 5th 20th on Aug 2016 to give connection/refund but i didnt get both the refund/connection. This is happened for most of the hathway customer who shifted the house. Please kindly help to get the refund.
1.00 / 5 1 Reviews
137/138, Hathway House, Infantry road, Bangalore – 560001
Hathway broadband is pathetic. We complain & the call center responses are OK, but rectification of the issues takes... t i m e. Guys dont respond for days. Waste of money with this guys
1.00 / 5 1 Reviews
303, Mahavir Chambers, Himayathnagar, Hyderabad
Sells broadband packages to homes and corporates.
1.00 / 5 1 Reviews
Hathway,Station Rd, Bhandup West, Mumbai, Maharashtra, India
Hathway’s mission is to provide an incomparable world class TV viewing & Broadband experience to every Indian customer.
1.00 / 5 1 Reviews
303 & 304,3rd Floor, Mahavir Chambers, Liberty Tri-Circle, Himayathnagar, H
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