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Pune station platform cleaning is very worst also the tracks are very shaby with full of toilets letter when the trains leave the platform the tracks are full dirty also the waste bins kept near food stalls are getting overflow and all street dog's and cows are pulling wasted food covers outside the bin.

Whom It May Concern to,

I am writing this email with great disappointment with the kind of fraud OYO has done twice with me.

I booked three rooms in OYO 2974 Hotel Aastha Palace, Haridwar (BOOKING ID: CGZJ9086 booked by Prem Khandelwal over the phone at OYO help desk number +919313931393) on 09th May 2019 for one night, two days (27th May 2019). I paid INR 4902.00 in total via Net Banking.

However, I received a text message from OYO on 22nd May 2019 at 05:30 AM stating “Due to unavoidable circumstances, we need to change* your booking CGZJ9086 from OYO 2974 Hotel Aastha Palace to another hotel”. Click on link htts://www.oyorooms.com/upgrade-booking/72596583?utm_source=overbooking to select your new hotel. We are sorry for the inconvenience caused. Thanks for choosing OYO. *T&C Apply

Again at 11:34 AM, I received another text message from OYO,

Dear Guest, we are unable to reach your phone however, I never received any call from OYO. Your OYO has been shifted to a nearby property,Collection O30114 Pramila Inn.

Booking No:CGZJ9086

For help, call +919313931393 *TnC- Every guest must carry an original govt. issued address ID proof (PAN Cards not valid)

So, they changed my booking without taking my authorization giving a reason, this property has stopped receiving any bookings from OYO which was completely false.

The same reason they gave me last year in 2018 when I booked property in Gandhinagar, Gujarat through OYO.

When I contacted them on 24th May 2019 to know what's going on, I spoke with their Guest Manager Abhay, he canceled my booking as my requirements were not met. He sent me an email stating booking has been canceled and refund will be credited within 7-14 working days however, it has been more than 14th working days, I have not received my refund. I tried to contact them many times about it, however, ended up with the same response, you will receive a refund in some time.

So, lastly, I spoke with Guest Manager Erika Singhal, she was an unprofessional and giving false information over the phone. She straightforwardly denied of refund stating that I was denied check-in at the property as I did not have valid ID proof. I said I how could I check-in when I did not go to that property.

When I asked her, from where she was giving this information, she said, she checked with her ground department. When I said I have an email for the refund, she said, let me check it and place the call on hold. After that, she said, I will receive the refund within 24 hours.

Booking Details: OYO 12800 Hotel VLEE : Booking No.: OIDE5461, IRDE2519, ZIXP9078.

This booking was changed to a different property on 25th November 2018 one day before check-in

Booking Details: Booking Updated - OYO 2156 Hotel Isher International, Booking No. ZIXP9078.

This time, we decided to go to the Hotel VLEE just to check if OYO has given correct information that this property has withdrawn contract with OYO however, we were all shocked when we reached there. This property was well maintained by OYO authority after asking with the Hotel Manager.

So, we asked him to give us rooms however, he denied us to check-in and said, our property has been changed by OYO however, when we asked, why it was changed, he referred us to ask OYO. So, we threatened the hotel manager for calling the police for the false information.

After that, he contacted the OYO area manager that we are calling the police for false information, area manager Yatin Singhal said him to allow us to check-in.

We were 8 Guests, 6 were seniors. We got our rooms after 3 hours.

However, OYO has never apologized for this fraud.

Not only me, but there are also many complaints against OYO about the same thing with other Guests when I checked in a different forum online.

This is a very serious issue, OYO is playing with the sentiments of their Guest.

I want to raise this issue to the highest authority in India so that strict action must be taken against OYO so that this should not happen again with other guests booked with OYO.

It is my humble request to please investigate the business model OYO is following.

I am feeling very dejected the kind of behavior I have received from OYO.

I am yet to receive my refund. So, please help me to get the same as refund time frame has already crossed however, I am yet to fight for the refund.

Manufacturer of Concertina Wire, Chain Link Fencing, W beam Highway Crash Barrier, scaffolding materials, Shuttering materials

Qualifications
LCEH- from CMP Homoeopathic Medical College, Mumbai Dec 1973-1974
Fellow of ICR (of Dr ML Dhawale) 1978
Experience
Practicing Classical Homoeopathy since 1977
Awards & Affiliations
Currently Hon Physician, at the Dr M L Dhawale, Rural Palghar Hospital, Palghar
Appointed as the youngest member to the Governing Council of her own Alma Mater, i.e. CMP Homoeopathy Medical College.1981-1991
Also as a trainee guide at ICR. 1978-1980
Felicitated with "Great Master's '96" award at Calcutta in September 1996 for her contribution to the cause of Homoeopathy.
Awarded a Medal for: Best Homoeopathic Journalist on 9 Feb.03 at Agra under the aegis of Hom Research Society
Conducted training programmes/ seminars for students at Mumbai, Aurangabad, Kerala, Amravati, Satara, Malayasia, Australia & Teachers training programme at Baroda, Palghar 2005
Project Cerebral Palsy: started at Karnataka Spastic Society from 2June 98. A study of effect of Homoepathy on spastics
Project Learning Disability: Initiated under aegis of MLD Trust with Dr Dixit on 21-12-02 at Nalanda School Byculla. 10 children enrolled now
Conducts annual Seminars in Mumbai under the banner of National Journal of Homeopathy, under a theme. These are held in the memory of her mother, Dr Sarla Sonawala, an eminent homoeopath of the 60's to 90's, 10th SSMS at NCPA
11th SSMS on Carcinosin on 29th Jan 2006 at Nehru Science Centre was resounding success to a packed audience
Conducts Fund Raisers for the Dr M L Dhawale Rural Adivasi hospital at Palghar, Maharashtra. Last one on Mar 3rd 2006 at Ravindra Natya Mandir- a Padmabhushan Shri Jagjit Singh Nite- a complete success
Papers, Presentation & Research
She has several firsts to her credit:
Theme Journals began with IJHM & continued with NJH. Completed 11 yrs. In 2003 with 68 outstanding issues.(to date)
Publishing books on Materia Medica- without tears, keeping her mother's vision alive
Theme Seminars
Linking Clinical Medicine with Homoeopathy
NJH Continuing Medical Education
She has presented scientific papers at local, National with international seminars and won laurels for self and profession. Most striking part of her presentation is the audio-visuals
Invited to give talks to laymen on Homoeopathy & created a slide show to dispel the myths about Homoeopathy
Created njhonline.com-largest homeopathic website, 20,000 html pages till now
Wrote Regular column in "My Doctor" health monthly for the masses

A Good Reliable Chemist

HEALTHCARE -DIAGNOSTIC CENTRES
MEDICAL EVENT MANAGEMENT-CONFERENCES,CMES
HOSPITAL MANAGEMENT
PHARMA AND REHABILITAION PRODUCTS

COMPANY WORKS IN MULTIFACETAED PATTERN.
HEALTHCARE DIVISION- DIAGNOSTIC CENTRE,REHABILITAION PRODUCTS & PHARMA
MEDICAL EVENT MANAGEMENT COMPANY

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